On the eve of April Fools’ Day, World Backup Day reminds us to back up our valuable data so we’re not caught as fools ourselves. Of course, if On-site Tech Support provided your outsourced managed IT, this day would come and go as every other without another thought because you know your data is backed up, verified, and replicated off-site as a part of your monthly support contract.
On-site Tech Support clients enjoy unlimited support, spam and virus filtering on incoming email as well as email continuity spooling if their server was ever to go offline. On-site Tech Support clients also get all anti-virus licences and backup software included.
Anyway, back to backup. Do you know if your data is backed up? I mean really KNOW, not assume, or hope, or pray. At On-site Tech Support we assess our clients businesses and work with them to determine how often they need their data backed up. Although we can run realtime backup and high availability, most of our clients choose to run between 1 and 4 hour incrementals. As those incremental snapshots are taken, the system evaluates the bandwidth on the network and begins replicating it to our private cloud in the ScaleMatrix colocation facility. As more bandwith becomes available, the data is replicated faster, as more users come on-line, the replication slows down. Every day, we have an entire bootable copy of their servers in our facility that we can spin up as a virtual machine in the event of a catastrophe at their facility.
Of course, backups are worthless if you can’t restore from them. On-site Tech Support performs a test restore every month for every client. When was the last time your IT company did a test restore?
If this is the kind of service you expect but may not be receiving, call now for a free network security and backup and disaster recovery assessment. 619-717-8070.